Shipping Policy – Spinout Pro

At Spinout Pro, we aim to deliver your orders quickly, safely, and reliably across India. This Shipping Policy explains how your orders are processed, shipped, and delivered.

Order Processing Time

  • Orders are confirmed and processed within 1–2 working days after successful payment
  • Orders placed on Sundays or public holidays will be processed on the next working day
  • Once dispatched, you will receive shipment confirmation along with tracking details

Delivery Coverage

We currently deliver across India (Pan India service).
All orders are shipped from our fulfillment operations in India.

Estimated Delivery Time

  • Standard delivery timeline: 3 to 7 business days

Delivery timelines may vary depending on:

  • Your delivery location
  • Courier service availability
  • Unexpected delays such as weather or operational disruptions

Deliveries to remote areas may take slightly longer than usual.

Shipping Charges

  • Applicable shipping charges will be shown during checkout before payment
  • From time to time, Spinout Pro may offer free shipping on selected orders or promotions

Courier & Logistics

To ensure smooth delivery, we partner with established courier services across India.
The courier partner for your order is selected automatically based on your location for the fastest and safest delivery.

Tracking Your Order

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp
  • You can track your shipment in real-time using the provided link

Failed Delivery Attempts

  • Delivery partners usually attempt delivery more than once
  • If you are unavailable, the shipment may be returned to us
  • In such cases, additional shipping charges may apply for re-dispatch

Incorrect Address or Contact Details

  • Please ensure all delivery details are accurate while placing your order
  • Spinout Pro will not be responsible for delays or failed deliveries due to incorrect information
  • Address changes may not be possible once the order has been dispatched

Damaged or Missing Shipments

If your order arrives in damaged condition or appears tampered:

  • Refuse delivery or document the issue with photos/videos
  • Inform us within 24 hours of delivery

We will investigate and assist you with a resolution as per our return policy.

Shipping Delays

While we aim to deliver within the estimated timelines, delays may occasionally occur due to circumstances beyond our control.
We appreciate your patience in such situations.

Service Limitation

At present, we ship only within India and do not offer international delivery.

Jurisdiction

All shipping-related matters and disputes shall fall under the jurisdiction of the courts in Bengaluru, Karnataka, India.

Contact Support

For any shipping-related queries or assistance:

📧 procare@spinoutpro.com
📍 Bengaluru, India